Billing Terms and Conditions

Effective Date: June 09, 2026

At Vorrenne, we provide a secure and seamless payment experience for all orders within the contiguous United States. By placing an order on our site, you agree to the terms described below regarding payments.

1. Accepted Payment Methods

• Visa
• Mastercard
• American Express
• Discover
• PayPal
• Shop Pay
• Apple Pay
• Google Pay

2. Currency, Pricing and Fees

• All prices are listed in USD
• Vorrenne does not currently collect sales tax on orders
• The price you see in your cart will be the final price charged at the checkout
• Free shipping is included on all orders
• There are no additional fees or charges at checkout

3. Payment Processing and Security

• All payments are processed securely via Shopify's SSL-encrypted system, ensuring your information is protected during transmission
• We do not store full credit or debit card details on our servers
• Payment authorization is obtained at checkout; your order will only be processed once payment is successfully authorized

4. Payment Authorization and Order Fulfillment

• Payment must be successfully authorized for the order to be fulfilled
• If a payment is declined, the order will not be processed. Customers can retry payment or contact our support team for assistance

5. Refunds and Cancellations

• Refunds, cancellations, or adjustments are handled according to our Return & Refund Policy
• Any refunds will be processed back to the original payment method and will follow the timelines outlined in our Returns Policy

6. Fraud Prevention and Risk Management

• Orders may be reviewed for potential fraud to protect customers and Vorrenne
• High-risk or suspicious transactions may require additional verification or may be canceled to ensure safety

7. Disputes, Chargebacks, and Payment Issues

• In the event of a payment dispute, unauthorized transaction, or chargeback, Vorrenne will work with you and the payment provider to resolve the issue quickly and fairly
• Customers should contact us immediately at info@vorrenne.com or +14062151589 before initiating a dispute with their bank or credit card provider. Early communication can often resolve the issue without involving a chargeback
• Any fraudulent or unwarranted chargeback may result in the cancellation of the order and potential restriction of future purchases to protect Vorrenne and our customers
• Vorrenne may provide evidence to the payment processor, including tracking, proof of delivery, or communications, to resolve disputes

8. Changes to These Billing Terms

We may update these Billing Terms from time to time to reflect changes to our store, payment processes, or legal requirements. When updates are made, the revised version will be posted on this page with the latest effective date. By continuing to use our website or place an order after any updates take effect, you agree to the revised Billing Terms.

9. Customer Support

For questions regarding payments, billing, or any issues during checkout, contact us:

Store Name:Vorrenne

Email: info@vorrenne.com

Phone: +14062151589

Business Address: 57 Commons Way, Kalispell, MT 59901, USA

Customer Support Hours: Monday – Friday, 09:00 AM to 06:00 PM (Mountain Time) - All customer queries will be answered within 24 hours on business days. Weekend messages will be answered on Monday.